Terms and conditions

Terms and conditions

The user navigating in this area accesses the site https://www.macchinedimisura-cmm.com.
Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site https://www.macchinedimisura-cmm.com shop of 5D Metrologia SAS in accordance with Directive 2011/83 / EU of the European Parliament and of the Council , of 25 October 2011, on consumer rights, amending Council Directive 93/13 / EEC and Directive 1999/44 / EC of the European Parliament and of the Council and repealing Council Directive 85/577 / EEC and Directive 97/7 / EC of the European Parliament and of the Council Text with EEA relevance.
The information on this page refers exclusively to sales to the final consumer (B2C) and those to other businesses (B2B). E-commerce and off-premises selling offer many benefits, but they also come with several obligations defined by EU rules.
Transactions subject to European legislation are sales and service contracts concluded without the customer being physically present; for example, contractual agreements on the Internet, or by telephone (with or without human interaction), e-mail, fax or correspondence, by standard letter or contract, when the customer is not on the business premises of the company.
The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which 5D Metrologia SAS reserves the right to modify unilaterally and without notice.

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products from 5D Metrologia SAS and do not, however, regulate the supply of services or the sale of products by parties other than seller who are present on the same site through links https://www.macchinedimisura-cmm.com, banners or other hypertext links.
Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

To conclude the purchase contract, it will be necessary to fill in the form on the website https://www.macchinedimisura-cmm.com in electronic format and transmit it following the relative instructions.
It contains the reference to the General Conditions of Sale, the images of each product and its price, the means of payment that can be used, the delivery methods of the products purchased and the relative shipping and delivery costs, a reference to the conditions to exercise the right of withdrawal; methods and times for returning the purchased products.
Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed.
Once the contract is concluded, the seller takes charge of the order for its evasion.

In completing the registration procedures, the user is obliged to follow the instructions on the site and to provide their personal data correctly and truthfully.
The confirmation will in any case exempt 5D Metrologia SAS from any responsibility regarding the data provided by the user. The user undertakes to promptly inform 5D Metrologia SAS of any variation of their data at any time communicated.
If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, 5D Metrologia SAS will have the right not to activate or suspend the service until the related deficiencies are rectified.

Product availability refers to actual availability at the time the buyer places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.
Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

5D Metrologia SAS sells used coordinate measuring machines, original spare parts, sensors, styli for CMM, probe holder heads, accessories for CMM.

The price of the products will be that indicated from time to time on the site https://www.macchinedimisura-cmm.com, except where there is an obvious error.
In the event of an error 5D Metrologia SAS will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, there will be no obligation for 5D Metrologia SAS to supply what is sold at the lower price incorrectly indicated.
The prices of the site https://www.macchinedimisura-cmm.com are net of VAT. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.
Once products have been selected, they will be added to the cart. it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
Payment can be made by bank transfer.

5D Metrologia SAS carries out shipments to the following geographical areas: Europe.
Spare parts orders are generally shipped within 48 hours in the working days following receipt of payment and are shipped with a tracking number.
Whatever the choice of shipment, 5D Metrologia SAS will provide a link for online shipment tracking. In addition, updates will follow on the status of the order until delivery.
It is advisable to check the delivery times for each item as they vary.
This information can be found on the shopping cart page.
If the products have different delivery times, 5D Metrologia SAS will ship based on the information found on the product page and the delivery time found on the shopping cart page. However, all ordered items will be delivered within the stated delivery time. It is advisable to contact 5D Metrologia SAS to know the shipping times for each product.
Delivery takes place within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of 28 working days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.
If the buyer is not able to be present at the place of delivery at the agreed time, it is required to contact 5D Metrologia SAS to agree on a new delivery date.
Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed or included in the cost of the product.
The handling costs are fixed, while the transport costs vary according to the total weight of the shipment.
The responsibility of the order status is borne by 5D Metrologia SAS until delivery of the order.

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

The seller is responsible for any defect in the products offered on the site https://www.macchinedimisura-cmm.com, including the non-conformity of the products ordered, in accordance with the provisions of Italian law.
All costs of returning defective products will be borne by the seller.

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days (reference point 1. GENERAL PROVISIONS) starting from the date of receipt of the products.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day term starts from the date of receipt of the last product.
The buyer who intends to exercise the right of withdrawal must notify 5D Metrologia SAS by means of an explicit declaration, which can be sent by accessing the order page.
The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract.
The goods must be returned to:

5D Metrologia SAS
Via Cidneo 4, Bedizzole (BS), Italy.
Or the address indicated on the label.

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the seller will refund the amount of the products subject to withdrawal within a maximum period of 30 days.
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the seller can suspend the refund until receipt of the goods.
The seller will make the refund using the same payment method chosen by the buyer during the purchase.

The buyer’s data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1). For more information, you can consult the Privacy Policy page.

In the event that one of the clauses of these General Conditions of Sale is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

Any request for information can be sent by e-mail to the following address info@macchinedimisura-cmm.com, by telephone at the following number +39 340 23 33 812 or by post to the following address:

5D Metrologia SAS
Via Cidneo 4, 25081 Bedizzole (BS), Italy

These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer’s country of habitual residence. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 23/01/2022.

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